Frequently Asked Questions
Everything you need to know about your Idioma experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries can take between 7-14 business days depending on the destination.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our returns portal to start your request.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments ethically produced?
At Idioma, we prioritize sustainability and ethical labor. All our clothing is produced in certified factories that ensure fair wages and safe working conditions for all employees.
Can I track my order once it has shipped?
Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.